Privacy Policy

1. Introduction

CosyTravels is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or website.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Nationality

Travel Information

  • Passport details
  • Visa information
  • Travel itinerary and preferences

Payment Information

  • Transaction details (we do not store sensitive banking credentials)

3. How We Use Your Information

Your information is used to:

  • Process and manage bookings
  • Arrange travel services (hotels, transport, flights)
  • Communicate important travel updates
  • Provide customer support
  • Improve our services and user experience

4. Sharing of Information

We may share your information only when necessary with:

  • Hotels and accommodation providers
  • Airlines and transport operators
  • Local guides and service partners
  • Government authorities (if required by law)

We do not sell, rent, or trade your personal data to third parties.

5. Data Security

  • We implement appropriate technical and organizational measures to protect your data.
  • While we strive to use commercially acceptable means to protect your information, no system is 100% secure.

6. International Data Usage

As an international travel service provider:

  • Your data may be shared across different regions within India for operational purposes.
  • By using our services, you consent to such transfers where necessary.

7. Cookies & Website Usage

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings.

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal or operational requirements)

9. Data Retention

  • We retain your information only as long as necessary for:
    • Booking and service purposes
    • Legal and regulatory compliance

10. Consent

By using our website or booking our services, you agree to the terms of this Privacy Policy.

11. Policy Updates

CosyTravels reserves the right to update this Privacy Policy at any time. Updated versions will be posted on our website.

12. Contact Us

For any privacy-related concerns or requests, please contact us at:
Email: cosytravels@gmail.com
Phone: +91-9871327977